Privacy Policy

Introduction

ControlLayers Inc. (“ControlLayers,” “we,” “us,” or “our”) respects your privacy and is committed to protecting all personal information in our possession or control.
This Privacy Policy explains how we collect, use, and disclose personal information when you interact with our website, digital platforms, and services,  including our software, AI, and automation products.

By using our website https://controllayers.com, you consent to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, job title, and any other information you provide through forms or inquiries.

   

• Technical Information: IP address, browser type, operating system, device identifiers, and website usage data (collected via analytics tools and cookies).

   

• Service-Related Data: Data processed as part of our consulting, ERP, or AI-driven services. This may include user access records, configuration data, or business process details shared with us during engagement.

   

We only collect information that is relevant and necessary for business, support, and compliance purposes.

2. How We Use Your Information

We use your data to:

• Deliver and maintain our services, including software and consulting engagements

   

• Improve website performance and user experience

   

• Respond to inquiries, provide quotes, and support clients

   

• Analyze usage patterns and trends to improve our solutions

   

• Ensure security, fraud prevention, and legal compliance

   

• Develop and train internal AI systems to enhance automation and customer support (in strict compliance with data-protection laws)

   

Personal data used for analytics or AI model training is aggregated and anonymized to prevent identification of individuals or clients.

3. Data Sharing and Disclosure

We do not sell or rent personal data.
We may share limited data with:

• Service Providers: Hosting, analytics, and security partners who process data on our behalf under confidentiality agreements.

   

• Legal Authorities: When required by law, regulation, or valid legal process.

   

• Business Transfers: In case of a merger, acquisition, or restructuring, your information may be transferred as part of due diligence or transition.

   

All third-party processors are vetted to ensure compliance with applicable data-protection standards (GDPR / PIPEDA / CPRA).

4. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described above or as required by law.
Anonymized analytical data may be kept for statistical or system-improvement purposes.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information we hold

   

• Request correction, deletion, or restriction of processing

   

• Withdraw consent for data processing

   

• Request data portability (where applicable)

   

To exercise any of these rights, please contact us at solutions@controllayers.com.

6. Data Security

We use industry-standard security practices, encryption, access control, and data minimization,  to protect your information.
Despite these safeguards, no online transmission is completely secure, so we encourage you to take reasonable precautions when sharing information online.

7. Cookies and Tracking

We use cookies and similar technologies to improve site performance and analyze user behavior. For details, see our Cookie Policy.

8. International Data Transfers

As a company operating in Canada, the United States, and other regions, we may transfer data across borders.
We ensure such transfers comply with relevant privacy regulations and include appropriate safeguards.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or technological changes. The latest version will always be available on our website, with an updated “Last Modified” date.

Last updated: October 2025

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

ControlLayers Inc.
📍 36-6981 Milcreek Drive, Mississauga, ON L5M 6B8 – Canada
📧 solutions@controllayers.com
📞 (416) 619-7825
🌐 https://controllayers.com